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By: Jon Holt

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Good stuff, Stephen. There is plenty of courage and vision to be found in the civil service; we are watching the likes of The National Archives, Companies House, GDS and the Office of National Statistics showing commitment to change, and true leadership in digital service delivery.

But boldness is not the norm, and there is institutional resistance to change. In particular, the trade unions are failing the civil service here. In a quick study, Methods Digital uncovered a near-total absence of coherent digital strategy amongst the major unions. This is negligent, as they speak for millions of the civil servants you hope to motivate.

Digital transformation often implies reallocation or reduction of human resources. This is an uncomfortable but inescapable truth. Yet the unions fixate on the short term, and tend to resist anything digital which has an immediate headcount consequence. At the same time, they do not properly guide their members towards long and rewarding careers in an increasingly digitised sector.

Please can you use your influence to help the unions improve in this area? They are integral to the civil service, yet do not play their part in digital transformation.

The bold are being subdued and delayed by the blockers.


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